Employees across industries continue to adopt AI tools at a rapid rate, yet the technology’s impact on productivity and efficiency is uneven and muddled, according to a new study.Some 74% of white-collar workers with no managerial duties count themselves as regular users of artificial intelligence, a 23 percentage point increase from a year earlier, according to Boston Consulting Group’s latest AI at Work report. But many enterprises struggle to convert AI-driven efficiency gains into measurable value, BCG said.More than 40% of the regular AI users among the white-collar workers not involved in management reported saving a full work day or more per week from using such tools. Still, leaders and organizations are yet to learn how to derive value from the saved time, BCG said.
AI saves time but most companies waste the gain, study shows
Employees across industries continue to adopt AI tools at a rapid rate, yet the technology’s impact on productivity and efficiency is uneven and muddled, according to a new study.Some 74% of white-collar workers with no managerial duties count themselves as regular users of artificial intelligence,
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